Privacy Policy

Last updated: May 2026

1. Introduction

Welcome to 10thCup. We are committed to protecting your privacy and ensuring you have a positive experience on our platform. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services.

This Privacy Policy applies to all users of the 10thCup platform, including:

  • Coffee lovers using the 10thCup consumer app to earn and redeem rewards.
  • Cafe owners and their staff using the 10thCup Business app to manage their loyalty program.
  • Any other parties interacting with our website or services.

2. Information We Collect

We may collect information about you in a variety of ways. The information we may collect on the App includes:

  • Personal Data: Name, email address, phone number, and payment information when you create an account.
  • Location Data: Your location information to help you find participating coffee shops and deliver location-based offers.
  • Transaction Data: Information about your purchases, rewards earned, and redemptions.
  • Device Data: Device type, operating system, app version, and unique identifiers for analytics purposes.

3. Use of Your Information

Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the App to:

  • Create and manage your account and membership.
  • Process transactions and send related information.
  • Email you regarding your account or order.
  • Fulfill and manage purchases, orders, payments, and other transactions related to the App.
  • Increase the efficiency and operation of the App.
  • Send you marketing and promotional communications about new offers and rewards.

4. Disclosure of Your Information

We may share your information with third-party service providers who assist us in operating our App and conducting our business, subject to the condition that these parties agree to keep this information confidential.

  • Service Providers: Payment processors, analytics providers, and hosting providers.
  • Business Partners: Participating coffee shops and merchants to fulfill your transactions.
  • Legal Requirements: We may disclose your information when required by law or to protect the security or integrity of our App.

5. Security of Your Information

We use administrative, technical, and physical security measures to protect your personal information. Your information, including personal data, is stored on secure servers protected by firewalls and other security technology.

6. Contact Us

If you have questions or comments about this Privacy Policy, please contact us at privacy@10thcup.com.